FAQ

Who is Sunrise Credit Services, Inc.?

Sunrise Credit Services, Inc. is an accounts receivable management firm that acts as a third-party debt collector on behalf of many creditors. We have been in this industry since 1974 and focus on professionalism, compliance and solutions that work for consumers and our clients.

Why is Sunrise Credit Services, Inc. contacting me?

You may have an account with one of our clients.

How can I get my account information?

Once we verify that you are the correct party you will be able to access your account information. Click here to get started.

If you have any problems or questions, Click here or call us at 800-645-9824 to speak with one of our representatives who will be happy to assist you.

Why do I need to verify my information?

For your own privacy, we must authenticate who you are, before we can allow you access to see any account information. By law, we must verify who you are to ensure only authorized parties can access account information.

How do I dispute my account with Sunrise Credit Services, Inc.?

If you would like to report a disputed account, please Click here. We will work with our client to resolve your dispute and forward validation of debt provided by the creditor, if appropriate.

You can call us at 800-645-9824

Can I service and update my account on-line?

Once we verify that you are the correct party, you will be able to service your own account via our pay portal. Click here to get started.

If you have any problems or questions, Click here or call us at 800-645-9824 to speak with one of our representatives who will be happy to assist you.

How do I make a payment online?

Once we verify that you are the proper party, you will be able to access your account information and set up a payment, or payments and see your options. Click here to verify your information and then view your account information.

Can I talk to a live agent?

Yes you can.

Please contact us us at 800-645-9824

Monday-Friday between 8am and 9pm EST. Saturday 8am-4pm EST. A representative will be happy to assist you.

800-645-9824 to call Sunrise if you are viewing this site from your mobile device.

Are payment options available?

Depending on the type of account, and your account balance, there may be various payment options available to you. Once we verify that you are the correct party, you will be able to access your account information and see the options available to you. Click here to get started.

If you have any problems or questions, Click here or call us at 800-645-9824 to speak with one of our representatives who will be happy to assist you.